What Sits Between the Modules
Scheduling, time capture, absence and payroll each work. The failures are almost all at the joins, and nobody owns the joins.
Explainer
Foundations
Identity and reference data sit underneath all four joins. Nothing else is reliable until they have one master each.
5 notes
One Person, Four Records
Identity is the join underneath all the others. Getting it wrong produces errors that look like anything except what they are.
Procedure
Departments, Sites and Cost Centres
The second join underneath everything. When two systems disagree about what a department is, no total ever reconciles.
Analysis
The Question to Ask First
One question that locates almost any workforce management problem, and what each answer means.
Analysis
The Four Things
If nothing else in this collection is done, these four actions, in this order, with what each prevents and what it costs.
Reference